I am a HEALTHCARE-SERVICE INDUSTRY EXECUTIVE with vast experience in hospital and hotel operations.
My focus has always been the patient and customer experience, International affairs and business development.
Experienced Executive Leaders with a demonstrated history of working in the Healthcare and Service Industry. We are skilled and specialize in Patient Services, Customer and Concierge Service Management, International Affairs...
To provide innovative thinking, integrated health care and retail products, services and to be able to access and offer the BEST customer service-retention practices while constantly researching trends, auditing, providing education and training.
I've had the good fortune in be involved in ALL aspects of operations, service development, marketing and business management.
I want to continue Making a difference in people's Lives".
It’s taken me a long time to get where I am now. I have been in healthcare for over 25 years; I became an LPN for the wrong reasons, my Mom wanted me to become a Doctor but it wasn’t my real calling, but I’m kicking myself now but I stuck by it for 18 months.
Out of school, my first patient load were paraplegic and quadriplegic patients, not the case load you give to a new nurse, but I ran with it; I was the employee of the month twice in a row and my patients loved me.
Let me start by welcoming all of my new readers and followers, I truly appreciate the support. We put so much time and effort on our websites to show who we are and what we do.
I feel it’s quite limiting. If we put down everything we do or have done in our personal and professional lives, well it could be an encyclopedia or a sizzling best seller.
More to follow, be sure to check us out on social media. Be well and Stay safe.
For primary care physicians — already saddled with student debt obligations, volume-based performance demands, declining reimbursements, increasing administrative challenges, and overall burnout — the spread of COVID-19 has been a pressure test. It has exposed weaknesses in the financial, clinical and operational aspects of primary care, and left thousands of doctors scrambling to save their practices.
In the year ahead, successful healthcare systems will step up their patient experience and engagement efforts.
That’s because the healthcare consumerism movement is growing, and patient expectations regarding their healthcare providers are increasing. They expect the same level of customer service they’d receive from any retailer, and if they don’t get it, they will seek care elsewhere.
Having a good, positive attitude, along with positive thinking, at work will reflect on what you do and make you a more productive employee. This can determine how well you get your projects done and also how others perceive you.
If you display a good attitude, you may increase your chances for a promotion or a raise if you are a positive role model for others within your department at work.
Experienced Healthcare & Marketing Executives with proven results, creative ideas and techniques for the new millennium.