Patient care navigation is a patient-centric healthcare service delivery model. Patient care navigation serves to virtually integrate a fragmented and confusing healthcare system for the individual patient (concierge medicine).
The core function of patient care manager/navigator is to eliminate barriers to timely care across all segments of the healthcare continuum. We provide a complete service from the moment we get the call or the referral. We will send you our intake and medical release forms.
We want to know past history and current issue(s). We will ask you for labs, diagnostics, medical records, medications and reports from your physician. These are important for our medical director to review and further discuss with the patient up his/her arrival.
What characteristics and qualities do effective care manager/patient navigators possess?
We are HIPAA compliant and work with signed release forms in order to retrieve your medical information and scan reports. At the end of your treatment, we prepare a medical dossier for yourself and/or your physician.